Privacy Policy
Vendini Privacy Policy
Little Theatre Of Walla Walla ("Member") outsources their box office services to Vendini, the provider of the ticketing/donation service. Vendini values the privacy of our members and customers. Vendini does not sell any personal information to other companies.
Vendini provides Members statistics in aggregate so Member can track the effectiveness of their online transactions. Vendini will provide Members with enough information to provide you with services and promotional purposes if applicable.
In keeping to the highest web standards, Vendini has provided additional information on what we track.
Server Logs
Vendini's application servers store your IP address in standard server logs. We use your IP address to diagnose problems, and optimize (and maintain) our servers. Vendini may use this information in aggregate to provide statistics to our Members.
Cookies
We use browser cookies to keep track of your individual session state; how many tickets, donation amount, event details, etc. This also allows us to differentiate you from another patron.
Vendini does not belong to any group that tracks users across web sites.
Contact and Personal Information
Vendini reserves the right to share a Member's and patron's contact and personal information with individuals and/or entities for legitimate purposes such as copyright infringement claims brought against a member for the images found in it. We would use this information only as necessary.
If Vendini does use mailing lists for advertising or promotional purposes, we will always have a clear mechanism for you to remove yourself from future mailings.
Vendini may require information for shipping and billing. Vendini may only use this information for promotional purposes if you explicitly grant us permission. Without explicit permission, Vendini will not use any addresses gathered through our service except for order processing. Addresses are never shared with parties other than our members.
Little Theatre Of Walla Walla Conditions of Sale and Policies
The Little Theatre of Walla Walla respects and is committed to protecting your privacy. We will only collect, store and use your personal information for defined purposes. We use your information to support and enhance our relationship with you, for example, to process your purchase, provide service, and share theatre news and event information. We do not sell your personal information.
We may preserve or disclose your information if we believe that it is reasonably necessary to comply with a law, regulation or legal request; to protect the safety of any person; to address fraud, security or technical issues; or to protect the Little Theatre’s rights or property.
You may contact the Little Theatre of Walla Walla with any privacy questions or concerns you may have. You also may request to see the personal data you have given us and request correction or deletion of that information. We strive to protect the security of your personal data by use of appropriate measures and processes.
Data and Security Policy
At the Little Theatre of Walla Walla, your right to privacy and data security is a primary concern. We comply with, and will continue to comply with all applicable industry standards including the use of our Secure Socket Layer (SSL) software which is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information including credit card number, name, address and password so that they cannot be read over the internet. Additionally, the Little Theatre of Walla Walla has very strict policies and procedures designed to protect the privacy of our applicants and customers.
Refund and Exchanges Policy
The Little Theatre of Walla Walla does not offer any refunds on tickets purchased. Season Ticket holders must cancel reservations by 6:00 pm the night of the show they are attending in order for their season ticket not to be used. Exchanges are discouraged; however, the Little Theatre of Walla Walla will make every effort to facilitate a requested exchange. All exchanges must be handled through the box office during box office hours.
Shipping and Delivery Policy
The Little Theatre of Walla Walla does not mail, ship or deliver tickets. We do, however, offer Will Call where we will hold your tickets at the box office for you to pickup during regular box office hours.